Privacy Policy
Big Easy Pest Control LLC
Effective Date: 2/16/2026
Big Easy Pest Control LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you submit a form, request a quote, schedule service, or contact us, we may collect:
Name
Phone number
Email address
Service address
Pest issue details
Billing information
Payment information is processed securely through third-party payment processors. We do not directly store full credit card numbers.
2. How We Use Your Information
We use your information to:
Provide pest control services
Schedule appointments
Send service reminders and updates
Process payments
Respond to inquiries
Improve our services
Comply with legal obligations
We may also use your information to communicate service-related updates and promotions.
3. SMS Communications
If you opt in to receive text messages, you agree to receive SMS messages related to:
Appointment reminders
Service updates
Account notifications
Customer support
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
SMS opt-in data and consent will not be shared with third parties for marketing purposes.
4. Payment Processing
Payments are processed through third-party service providers (such as FieldRoutes and their integrated payment processors). We do not store complete payment card information on our servers.
These providers maintain their own privacy and security practices.
5. Third-Party Service Providers
We may share information with trusted third-party providers who assist in operating our business, including:
FieldRoutes (CRM and payment processing)
SMS messaging providers (including Quo and FieldRoutes messaging tools)
Advertising platforms
Technology service providers
These providers may only use your information to perform services on our behalf.
6. Advertising & Tracking
We may use advertising platforms such as Google Ads, Meta (Facebook/Instagram), and other marketing tools.
In the future, we may use analytics tools (such as Google Analytics) to understand website traffic and improve performance.
These tools may collect non-personal data such as:
Browser type
Device type
Pages visited
Time spent on website
You may adjust your browser settings to refuse cookies.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
Enforce agreements
9. Children’s Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13 years of age.
If we learn we have collected such information, we will delete it.
10. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion (subject to legal obligations)
To submit a request, contact:
contact@bigeasypestcontrol.com
504-565-9964
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. Contact Information
Big Easy Pest Control LLC
Serving Louisiana
Email: contact@bigeasypestcontrol.com
Phone: 504-565-9964